Introduction
NeuMed Clinics ("we", "our", "us") respects your privacy. This policy describes how information may be collected and used when you visit our website or contact us through online channels.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name and contact details (phone number, email address)
- Appointment preferences and scheduling information
- Messages or inquiries submitted through contact forms
- General health-related information you choose to share when contacting us
Appointment Information
When you book an appointment through our website or third-party booking platforms, relevant details may be shared with the booking service provider to facilitate scheduling. We recommend reviewing the privacy practices of any third-party appointment platform you use.
Contact Information
Information provided when you call, email or message us may be used to respond to your inquiry, schedule appointments and maintain records related to your care or communication with the clinic.
Website Usage Data
Our website may automatically collect certain technical information, such as browser type, device information, pages visited and approximate location data. This information helps us understand how the website is used and improve its functionality.
Cookies
We may use cookies and similar technologies to enhance website performance and analyse usage patterns. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
How Information Is Used
Information collected may be used to:
- Respond to inquiries and appointment requests
- Provide and coordinate healthcare services
- Improve our website and patient communication
- Comply with applicable legal and regulatory requirements
Data Security
We take reasonable measures to protect information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may link to or integrate with third-party services such as appointment booking platforms, Google Maps, YouTube, Meta (Instagram) and analytics providers. These services have their own privacy policies, and we encourage you to review them.
Google address: https://maps.app.goo.gl/gvjvRMCjH1izB1Sc9
Meta address: https://www.instagram.com/neumedclinics/
Medical Information
Sensitive medical information shared through general website contact forms may not be the most secure method of communication. For clinical matters, we recommend calling the clinic directly or visiting in person. Website communications do not establish a doctor-patient relationship.
Data Retention
We retain information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations and maintain appropriate medical and business records.
User Rights
Depending on applicable law, you may have rights to access, correct or request deletion of your personal information. To exercise these rights, contact us using the details below.
Contact
NeuMed Clinics
- Clinic address: Plot No 257, 2nd Floor, Above Vellanki Foods, HUDA Layout, Nallagandla, Hyderabad, Telangana 500019
- Phone: 94947 56675
- Email: neumedclinics@gmail.com
- Google address: https://maps.app.goo.gl/gvjvRMCjH1izB1Sc9
- Meta address: https://www.instagram.com/neumedclinics/
Policy Updates
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.